Happiness I'm all finished framing and I just wanted to let you know it all went well. Love your frames and great service, I'll certainly order from you again!
Thanks,
Kakoo, | very pleased First time I used your services. I was very pleased with my experience from start to finish.
Joe Dalrymple, Bowmanville, Ontario | it won't be my last... The quality of the Canvas print was excellent. I was very happy that I could get a custom size. The speed of delivery was also excellent. I have already put another order in and it won't be my last.
Barb, Calgary | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, |