I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., | Great color reproduction
Great color reproduction and quality of assembled canvas print. Shipping times very quick, very happy with service.
Troy Olson, Calgary | Handmade Oil Painting
Our family wanted to let you know that your artists did a wonderful job on the painting of our late, dearly departed dachshund "Kappy". He was a very loved member of our family and the likeness you painted of him was very realistic. Thank you again. The painting will be a treasured memory for years to come.
The S&S Family, | superb customer service!
I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, |
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