WOW CSR Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato | Thx again Hello. Just want to let you know that I received the replacement metal print. We immediately put it up on the wall. We thank you. We were very pleased with the quality of the hanging frame that you installed. Looks quite elegant. The metal prints continue to sell well and, again, the excellence of your product is a major contributing factor. Lots of people think that the print is on glass and constantly mention the vividness of the colors. So good work. We'll be back for more.
John, | Small problem with the size of the opening in my frame, phoned in and new frame sent immediately. Very pleased with the service.
Desmond, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, |