All the best! Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, | absolutely f---ing Hello, I just wanted to send a small notes of thanks for an
absolutely wonderful experience in getting all my orders out before
the holidays. Not only was the service quick and professional but
these canvas prints are absolutely f---ing (pardon my French)
outstanding. I will definitely be ordering again in January.
Once again thank you very much. Happy Holidays!
Jason, Oakville | So happy and thrilled So happy and thrilled with the whole experience!
Wasn\'t sure if I would be getting the proper attention as a \'regular\' customer, as I was using the LivingSocial coupon, but turns out that there was nothing to fear.
My questions (sent in by email) were answered promptly and informatively. Ordering on-line was straight forward. Got a very friendly phone call to follow up on payment. Turn around time and deliver was amazingly quick. And to top it off, I am blown away at the final product. I absolutely love it! Very happy with the whole experience, and will definitely be doing this again!
Thank you!!!
karen beattie, North Vancouver | It looks AMAZING Thank you so much the canvas painting looks AMAZING ! I will be getting some more paintings with you guys for sure soon! thanks so much again.
Sara Sardinha, Etobicoke |