Happy Customer Thanks very much Diana. Received the above two orders, have checked everything over and all is in perfect order. These prints are selling like hotcakes. The show is almost over, but we will continue to carry some images in the gallery and create new ones for next season.
Sisali, New York | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | thank you! The picture is wonderful and i just wanted to say thank you!
Lisa, Toronto | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., |