far exceeded my expectations...
The final product far exceeded my expectations, and made for a spectacular present for my sister's birthday. I will definitely be ordering more canvas prints for my office to display my work. Thank you.
John-Marc Hamilton, Toronto | couldn't be happier
They did everything I could have asked for. They spent the time to help me figure out which photo\'s had enough resolution to print on the large size I wanted and which photos would work for which sizes. They were honest with me if they thought a picture would not look good. My canvas were at my door in one, in 6 business days. They were packaged very well to ensure there was no damage. I couldn\'t be happier with my experience and the product they produced. I would use them again without a doubt and would recommend them for anyone wanting to get a canvas print.
Katie, Edmonton |
Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, |
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