I\'m a digital artist, and this is my go to place for most of my printing and custom framing. Always super happy with my experience at Vancouver on Canvas. I\'ve ordered quite a few things from here over the years, and the quality has always been excellent. Everyone here I\'ve talked to has also been super knowledgeable, and very nice to deal with.My only criticisms would be that in terms of referring my clients to get their printing done here, the website itself feels a little outdated. Also the small file size limit for uploading artwork, and needing to provide a dropbox link, is a little too complex for a lot of people that I deal with. I\'m perfectly fine with it when ordering prints myself, but having an updated site with larger file size limits would make it easier for me giving referrals to clients purchasing artwork from me.
Justin G., | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | the best company You guys really are the best company to to deal with, your product is exceptional and your customer service goes far and above any other that I have experienced and thank you so much for getting back to me so fast!!!
Warmest Regards,
Hameed
Hameed, | Dear KeenArtMedia team! My plaques have arrived and they look AMAZING!
Thank you so much for your job well done and for all the extra attention!
I will definitely recommend you to my friends!
Thanks!
Liza, |