my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | I received the order on Saturday and wanted to let you know that I am very happy with the picture.
Thank you.
Ann, | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | I love my pics :) I made a purchase through one of the deal sites for 2 of your Canvas prints and I would like to let you know that I am very impressed with your product! I am really pleased with the Canvas prints I ordered and I wish I would have purchased more coupons for your product to be honest lol. It is so refreshing to deal with a company that produces great product in a timely manner.
Thank you so much! I love my pics :)
Jen, |