I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Good morning! I wrote earlier in the week about an order and wondered what it’s estimated time of delivery might be. We received the parcel this morning! Thank you so much! I wasn’t expecting it until early next week.
We appreciate your help in getting it here so quickly.
Merry Christmas and Happy New Year to you and your team!
Nika, | I couldn\'t be happier with the three pictures I received today! Well done!
Tim M., | Received my frame today, and couldn’t have asked for a better job. It, by itself, is pretty much art. Took a couple of weeks longer than expected to arrive, but well worth the wait. Customer service was quick to respond to questions as well. Overall two thumbs up.
Troy, |